faq

Don't see your question below? Please feel welcome to email any inquiries to info@thelolocollective.com . We are open to collaborations.

How long will it take to receive my scarf?

If you purchased a scarf currently in stock, such as a special edition scarf, you can expect any domestic US order in hand in less than two weeks. If you purchased a scarf for pre-order, please allow four to five weeks for fulfillment.

How long will it take to receive the artwork I ordered?

If you purchased an original piece of art from the Gallery, you can expect any domestic US order in hand in less than two weeks. If you purchased a print, which are made to order, please allow around two to three weeks for delivery.

What is the return / exchange policy?

Please understand that all orders are considered final. If you receive an item in poor condition please email info@thelolocollective within 48 hours of receipt.

Can I order custom commissioned artwork?

Many of our artists may be available to take commissions. Please email commissions@thelolocollective.com with as much information about your request as possible.

How can I join The Lolo Collective as an artist?

Please email artist@thelolocollective.com with sample imagery for your submission. A link to your Instagram, LinkedIn, or portfolio would be welcome as well.